Kenya’s largest telecom operator is making significant impact via sustainability initiatives — for example it planted over 830,000 trees and restored 694 ha across eight counties in FY24/25, and achieved a 99% recycling rate for e-waste/plastics.
Customer care: 100 (free in Kenya) or +254 722 002100 (chargeable)
Email: customercare@safaricom.co.ke
Investor relations email: investorrelations@safaricom.co.ke
Head-office address: P.O. Box 66827-00800 Nairobi, Kenya